1、Whats Inside2 About This Report3 Letter from Our CEO4 2023 HighlightsESG at Citi5 Integrating Our Approach7 ESG Governance at Citi9 Stakeholder Engagement at CitiSustainable Finance13 Financing the Low-Carbon Transition13 Social Finance in Emerging Markets14 Supporting Affordable Housing15 Our$1 Tri
2、llion GoalClimate Risk and Net Zero24 Our Net Zero Commitment25 Our Approach to Managing Climate RiskSustainable Operations27 Operational Footprint Goals28 Net Zero Commitment29 Sustainable and Healthy Buildings33 Efficient Travel34 Managing Climate Risk in Our Operations35 Environmental Performance
3、 for OperationsBuilding Equitable and Resilient Communities41 Addressing Financial Inclusion and the U.S.Racial Wealth Gap42 Citi Impact Fund44 Strategic Philanthropy:The Citi Foundation46 Citi Volunteers Around the WorldDiversity,Equity&Inclusion and Talent Management47 Our People Strategy48 Our Ap
4、proach to Diversity,Equity&Inclusion and Talent ManagementResponsible Business59 Transforming Our Firm60 Ethics at Citi62 Risk Management71 Human Rights79 Serving Our Customers and Clients Responsibly81 Responsible SourcingAppendices84 Sustainability Accounting Standards Board Index91 United Nations
5、 Guiding Principles Reporting Framework Index96 The Principles for Responsible Banking Index107 Assurance2023 Environmental,Social and Governance ReportSustainable FinanceClimate Risk&Net ZeroSustainable OperationsBuilding Equitable&Resilient CommunitiesDiversity&TalentResponsible BusinessAppendices
6、ESG at CitiCiti 2023 ESG ReportPage 2 About This ReportA Note on Materiality,Metrics and Forward-Looking StatementsThe disclosures included in this report are being provided to the public in an effort to provide transparency into our environmental,social and governance(ESG)initiatives,to respond to