索尼Sony Corporation (SNE) 2012年可持续发展报告「NYSE」.pdf

1、November 2012Copyright 2012 Sony CorporationCSR Reporting 20121ContentsAbout CSR Reporting2Management Message 4Corporate Governance 6GovernanceStructure7PrimaryRolesoftheGovernanceEntities 8SonyInitiatives10MeetingRecord 11CooperationoftheAuditCommitteeandtheInternalAuditDivision12GovernanceRelatedt

2、otheU.S.Sarbanes-OxleyAct 13BoardofDirectorsDeterminationRegardingInternalControlandGovernanceFramework15RiskManagementSystem 16CrisisManagementSystem 17Compliance 18StrengtheningtheComplianceSystem 19SonyGroupCodeofConduct 21InternalHotlineSystem 22EducatingEmployeesabouttheSonyGroupCodeofConductan

3、dtheInternalHotlineSystem 23ComplianceMonitoringProgram24SonyGroupAnti-BriberyProgram25BasicApproachandSystemstoExcludeAnti-SocialForces26InformationSecurityandPersonalInformationManagement 27Quality and Services 28PhilosophyandPolicyforProductQualityandServices29ProductQualityandQualityManagement 3

4、0ResponsivenessandCustomerService40UsabilityandAccessibility 43Responsible Sourcing49CSRinProcurement50CSRintheSupplyChain51Environment,Labor,HumanRightsandConflictsintheProcurementofRawMaterials 56Human Resources 58EmployeeData60Recruitment 62Training&Development64Leveraging74Support 86Communicatio

5、n 107Community 116VisionofSonysFounder 118CommunityEngagementPolicy,MainScopeandStructure 119ProjectList 121ExpendituresforCommunityEngagementInitiativesinFiscalYear2011 123VolunteerSystemsforEmployees 124ContributingtotheInternationalCommunitythroughBusinessActivities 125SonyMuseumsandFoundations 1

6、27Environment 128SonysEnvironmentalPlan 131ClimateChange 159ResourceConservation 188ChemicalSubstances 214Biodiversity 236EnvironmentalTechnology 251ProductsandServices 260Procurement 271Sites 273Logistics 284ProductRecycling 295EnvironmentalCommunication 319EnvironmentalData 321 Innovation for Sust