索尼Sony Corporation (SNE) 2014年可持续发展报告「NYSE」.pdf

1、IndexAbout CSR Reporting 2Management Message 3CSR at Sony 7CSR Organizational Structure 10 Stakeholder Engagement and Partnership 13Corporate Governance 19Governance Structure 21 Primary Roles of the Governance Entities 22 Sony Initiatives 24 Meeting Record 25 Cooperation of the Audit Committee and

2、Int.Audit Div.26 Governance Related to the U.S.Sarbanes-Oxley Act 27 Internal Control and Governance 28 Risk Management System 29 Crisis Management System 30 Business Continuity Plan 31Compliance 32Strengthening the Compliance System 34 Sony Group Code of Conduct 36 Internal Hotline System 37 Educat

3、ing Employees about Compliance 38 Compliance Monitoring Program 39 Sony Group Anti-Bribery Program 40 Basic Approach and Systems to Exclude Anti-Social Forces 41 Information Security and Privacy 42Human Resources 43Employee Data 47Diversity 49Recruitment 66Training&Talent Development 69Employee Comm

4、unication 83Occupational Health&Safety 89External Evaluation 103Responsible Sourcing 104Responsible Sourcing and CSR in Supply Chain Management 105 Responsible Sourcing of Raw Materials 112Quality and Services 117Philosophy and Policy for Product Quality and Services 118 Product Quality and Quality

5、Management 119Responsiveness and Customer Service 128 Usability and Accessibility 132Environment 137Sonys Environmental Plan 141 Climate Change 167 Resources Conservation 194 Chemical Substances 217 Biodiversity Conservation 241 Environmental Technologies 253 Products and Services 260 Procurement 26

6、8 Sites 270 Logistics 278 Product Recycling 286 Environmental Communication 307 Environmental Data 309Community 399Vision of Sonys Founder 403 Policy,Main Scope and Structure 404 Expenditures 407 Volunteer Systems for Employees 409 Contributing to Communities through Business Activities 411 Sony Mus