Manulife Financial Corporation (MFC) 2021年CSR报告「TSX」.pdf

1、Environmental,Social and Governance ReportManulife Financial Corporation2021 ESG ReportIntroductionESG at ManulifeEnvironmentalSocialGovernancePerformance DataAbbreviations and AcronymsIntroduction 03About this Report 03Performance Highlights 04About Manulife 05CEOs Message 07Impact Agenda 08Q&A wit

2、h Global Chief Sustainability Officer 10Materiality Assessment and Stakeholder Engagement 12Supporting the Sustainable Development Goals 14ESG at Manulife 15ESG Governance 15Sustainable Investing 17ESG Integration in Asset Management 18ESG Integration in Asset Ownership 23Partnerships and Engagement

3、s 27Environmental 29Climate Change 29Our Operations 31Our Investments 36Our Products and Services 40Climate-related Risks and Opportunities(TCFD Report)48Biodiversity 52Social 55Community Investment 55Volunteering and Giving 64Financial Inclusion 66Diversity,Equity and Inclusion 69Supplier Diversity

4、 77Talent Attraction and Retention 78Training and Development 79Engagement and Recognition 84Employee Benefits and Wellness 86Occupational Health and Safety 89Customer Experience 91Customer Well-being 97Governance 100Policies and Practices 100Risk Management 102Ethics and Compliance Culture 104Tax T

5、ransparency 105Data Security and Privacy 106Executive Compensation Practices 110Responsible Marketing 111Public Policy 112Performance Data 113Additional information2021 Annual Report2021 Management Information CircularCaution Regarding Forward-looking StatementsAbbreviations and Acronyms22021 ESG Re

6、portIntroductionAbout this ReportPerformance HighlightsAbout ManulifeCEOs MessageImpact AgendaQ&A with CSOMaterialitySupporting the SDGsESG at ManulifeEnvironmentalSocialGovernancePerformance DataAbbreviations and AcronymsAbout this ReportIn seeking to minimize our environmental footprint,our Enviro