1、2004 Global Citizenship ReportTable of contents.GRI indicators*1.HP and global citizenship .i 3.19HPs global citizenship priorities .ii2.11-2.13,2.15,4.1Letter from CEO Carly Fiorina .11.1,1.2HP profile .22.1-2.8,3.7,EC1-EC3Global citizenship .41.1,3.19Letter from Sr.VP of Corporate Affairs and Glob
2、al Citizenship,Debra Dunn.41.2Economic value .6EC13,LA22.Governance and ethics.7Corporate governance .73.1,3.2,3.4,3.6,3.8 Business ethics.83.7,HR10,SO23.Product environmental impacts .103.7,3.16,3.19,EN14Design for Environment(DfE).10EN19,PR6Packaging .18Recycling .20EN15,SO44.Operations.243.19,SO4
3、Managing environmental impacts.242.15,2.16,2.19,3.7,3.20Climate change(including energy).263.14,EN3,EC4,EN8,EN17,EN19,EN30Ozone-depleting substances .29EN9Water.29EN5Waste .30EN11,EN31Emissions .33EN10,EN12Compliance.34EN16Remediation .345.Supply chain .363.7,3.14,3.16,3.17,3.19,HR2,HR3,HR8,EN30,EN3
4、3,EN34Human rights.403.7,3.14,HR1,HR5-HR7Supplier diversity .423.166.Privacy .433.7,3.14,3.19,SO4,PR37.Employees .463.7,3.19,LA2Labor practices .46LA12,LA17,HR10,SO4Diversity .50LA10,LA11,HR4,HR10,SO4Human rights.533.14,HR1,HR5-HR7Health,safety and wellness .543.20,LA5-LA7,LA8,SO48.Customer engageme
5、nt .563.19Customer experience management .573.7,PR8Accessibility .583.7,3.14,SO49.Social investment .603.19,EC10,SO4e-inclusion .61Education .66Community engagement and employee giving.68SO110.Public engagement.70Public policy .703.14,3.15,SO3,SO5Stakeholder engagement.742.9,3.10-3.12,S.14,S.15,SO11
6、1.Moving forward .7612.Glossary .77*References to the Global ReportingInitiative(GRI)indicators.Seehttp:/www.globalreporting.org/guidelines/2002.asp Some are fully reported,somepartially.For a comprehensive list,see http:/ economic indicatorEN environmentalLA labor practicesHR human rightsSO society