世界旅游业理事会（WTTC）：COVID-19疫情期间旅游业经验及教训报告-为应对危机做准备（英文版）（12页）.pdf

1、LESSONS LEARNT DURING COVID-19The lessons learnt so far and how these can be used to prepare for future crises.AUGUST 2021LESSONS LEARNT DURING COVID-19WORLD TRAVEL & TOURISM COUNCIL2LESSONS LEARNTThe lessons from the COVID-19 pandemic and the measures put in place to manage the spread of the virus

2、are many. This crisis has already revealed strengths and weaknesses in our ways of working and showed just how well people can come together for the greater good. Here, we look at the lessons learnt so far and how these can be used to prepare for future crises. WTTC has always advocated for collabor

3、ation, co-ordination and partnerships; with its research on crisis readiness highlighting that these are key factors in effective crisis management and recovery. While the lessons on these three factors may not be new, there are certain aspects which are specific to the COVID-19 crisis, and thus inc

4、luded among the other lessons learnt from the COVID-19 pandemic.LESSONS LEARNT DURING COVID-19WORLD TRAVEL & TOURISM COUNCIL31COLLABORATION & CO-ORDINATION ARE INTEGRAL TO CRISIS MANAGEMENT As decision-makers tried to contain the spread of COVID-19 they looked inward, to their own countries, to make

5、 decisions that would ultimately affect those within and outside of their borders. Unlike in previous crises, the policies that were implemented during COVID-19 led to the closure of international borders and risked an overly nationalised approach to crisis management that hinders global co-operatio

6、n. The rise in isolationist policies and rapid knee-jerk reactions, hampered collaboration and co-ordination both in the initial efforts to repatriate citizens of other countries, and the broader re-opening of borders to support international mobility. As countries integrate learnings and build thei