1、OF BUILDING THE FUTURE WE IMAGINE1OVER 160 YEARS,our success has hinged ontwo things:delivering outstanding service safely and reliably,and imagining how we can growfor the future.These strategies served us well in 2018,contributing to another strong year.Our 1,200 employees have built on this legac
2、y with dedication,expertiseand creative thinking.It was a year of key investments in our natural gasdistribution systemwhich is one of the most modern in the nation;of anticipating customers needs to drive conversions and install natural gas in our largest multifamily development to date;and of buil
3、ding on our founda-tion for the future by taking action on our low-carbon initiative,reorganizinginto our new holding company and diversifying into the water business.?anniversary on January 7,2019.Since 1859,NW Natural Gas Company has grown from serving 49 street lighting customers in Portland,Oreg
4、on,to providing natural gas service to approximately two million people in Oregon and Washington through 750,000 meters,and distributing water?to core principles that are embedded in who we are.The innovativethinking that inspired our founders to invest in a frontier communityand allowed us to trans
5、ition from manufactured gas to natural gas.The commitment to safety that drove us to replace all our cast iron and baresteel pipe.The unwavering service ethic that delivers the highest level of care to our customers.And the committment to creating long-termshareholder value.We know the valuesand pri
6、nciples thathave made us successful in our?be critical as wecreate the next chapter in ourhistory.SHAREHOLDER LETTERTO OURSHAREHOLDERSPresident and CEO David Anderson at the New York Stock Exchange on NW Naturals 160th Anniversary.3 Reported 2018 consolidated net income of$64.6 million or$2.24 per s