1、SUMMARYANNUAL REPORTAllow me to begin this years Message to our Shareholders by first recognizing and thanking each and every one of our valued employees for their dedication to serving our customers during one of the most historically-challenging environments caused by COVID-19.It is through their
2、tireless efforts that we were able to provide$500 million in Paycheck Protection Program(“PPP”)loans to 4,644 of our small business customers,extend the deferment of loan payments to another 6,500 of our customers and temporarily waive fees for our 387,000 retail checking customers.Their selfless at
3、titudes and behaviors can only be described as heroic and for this I am truly grateful.I would also like to thank our valued customers for their patience as we adapted our delivery channels to protect our employees while,at the same time,still serving them to the very best of our abilities.In additi
4、on to serving our customers on a day-to-day basis,our employees also found the time and energy to accomplish a number of strategic initiatives that,over time,will prove transformational to the company.These strategic initiatives included the following:Merger&Acquisition Strategy which resulted in th
5、e acquisition and successful conversion of MutualBank,a$2.1 billion bank headquartered in Muncie,Indiana in April of 2020;Mortgage Banking Expansion Strategy which has driven fee income from$1.4 million in 2017 on originations of$493.5 million to$31.4 million in 2020 with originations of$1.4 billion
6、;Commercial Loan Hedging Strategy which not only converts interest rates from floating to fixed for our customers,but generated over$9.0 million in new fee income over the last three years;Dealer Services Growth Strategy which increased consumer loans from$671.4 million in 2017 to$1.5 billion in 202