1、2010 ANNUAL REPORTIts aboutandTODAY117559.indd 14/4/11 8:14:39 AM PERCENT INCREASE 2010 2009(DECREASE)EARNINGSFinancial facts($000):Gross operating revenues 812,106 1,012,711(20)Net operating revenues 367,581 376,887(2)Net income 72,667 75,122(3)Financial ratios(%):Return on average common equity 10
2、.7 11.7(9)Capital structure at year-end:Long-term debt 46.1 47.7(3)Common stock equity 53.9 52.3 3 COMMON STOCK Shareholder data(000):Average shares outstanding 26,589 26,511 Year-end shares outstanding 26,668 26,533 1Per share data($):Basic earnings 2.73 2.83 (4)Diluted earnings 2.73 2.83(4)Dividen
3、ds paid 1.68 1.60 5 Dividend rate at year-end 1.74 1.66 5 Book value at year-end 25.99 24.88 4 Market value at year-end 46.47 45.04 3UTILITY OPERATING HIGHLIGHTSGas sales and transportation deliveries(000 therms)1,061,969 1,131,365(6)Degree days 4,171 4,383(5)Customers at year-end 673,997 667,794 1E
4、mployees at year-end 1,028 1,061(3)DIVIDENDS PAID ON COMMON STOCK(PER SHARE)PAYMENT DATEFebruary 15$0.415$0.395 May 15 0.415 0.395August 15 0.415 0.395 November 15 0.435 0.415 Total dividends paid$1.680$1.600FINANCIAL OVERVIEWDILUTED EARNINGS PER SHARE(in dollars)Diluted earnings per share was$2.73
5、in 2010.NW Natural(NYSE:NWN)is a 152-year-old natural gas local distribution and storage company headquartered in Portland,Oregon.NW Natural serves about 674,000 customers in Oregon and Southwest Washington.In keeping with its steady growth,the company has increased dividends paid to sharehold-ers f
6、or 55 consecutive years.NW Natural operates gas storage facilities and provides gas storage services to companies on the West Coast.In 2010,NW Natural completed the Gill Ranch Storage facility near Fresno,California.SERVICE TERRITORYCORPORATE PROFILEAND STORAGE FACILITIESDIVIDENDS PAID PER SHARE(in