First Northwest Bancorp (FNWB) 2020年年度报告「NASDAQ」.pdf

1、ANNUALREPORT2020MESSAGE TO OUR SHAREHOLDERSAs we reflect on the personal,societal and business challenges presented in 2020,we are honored by theefforts of our customers,employees,and communities.Last year called for rapid adaptation in almostevery aspect of each of our lives.It is with great pride

2、that we report our organization responded with directsupport to employees and customers as well as the communities we serve.The pandemic presented a unique opportunity for First Northwest Bancorp and First Fed to demonstrateour commitment to our employees and communities.Our initial pandemic respons

3、e efforts prioritized thesafety of our employees and their families,as well as continuing to provide essential services to ourcustomers.This effort resulted in enabling 88%of our workforce to work remotely and limiting ortransitioning branch operations to virtual services like online banking or our

4、network of Interactive TellerMachines(ITM),which provide remote access to live tellers and basic banking services.Our teamresponded incredibly well to the challenges presented by the pandemic,and business operations continueto resume as local regulations allowed.Additionally,we provided each employe

5、e(excluding those above thelevel of Senior Vice Presidents)a spot bonus as recognition for their continued efforts to support ourcustomers,our communities,and their coworkers.Bonuses were based on pay status and amounted to a$3per hour increase for hourly employees from March 29,2020 through April 2

6、4,2020,or a one-time$500bonus for qualifying salaried employees.As a bank holding company,we also took the opportunity to support our larger community throughthoughtful lending practices,including deferred payments and issuing small dollar loans to providefinancial security for customers.We processe