1、better future2021 Annual Report|Proxy Statement|Form 10-KPOWERING A Dear fellow shareholders,As the provider of essential electricity and natural gas services to 1.3 million customers across our eight-state service territory,Black Hills Corporation plays a vital role in supporting the safety and wel
2、l-being of our employees,their families,and our neighbors and communities.During 2021,through another consequential year of global economic challenges,lingering disruptions from the pandemic,and extreme weather events,we worked together to support our customers and deliver value for you,our sharehol
3、ders.Our success over the year was guided by our shared values of service to our customers,our partnership with our communities,and our vision of powering a better future,which is the theme of this years letter.The best developed strategies are tested in years like 2021,when assets,teams,and leaders
4、hip are on full display.The year affirmed our strategy of an unrelenting focus on customers,investing in infrastructure resiliency and reliability,executing our regulatory strategy,and improving the customer experience.It also reinforced the importance of moving toward a cleaner energy future,as our
5、 stakeholders are increasingly looking to us for leadership and for practical and innovative solutions to reduce the impacts of climate change through the decarbonization of the energy system.Powering a better futureHow we produce and deliver energy matters to us and to our customers.Thats why we re
6、sponsibly manage our natural resources and take great care to protect our environment.Throughout our history,we have pioneered technologies to consistently reduce and mitigate the impact of our utility operations on our environment,particularly with our power generating fleet.Across our electric uti