2021年世界工作预测报告 - MHR（英文版）.pdf

1、Ask the Experts: What will the world of work look like in 2021? Index 1. Introduction .3 2. Technology and digitalisation .4 3. Leadership, culture and the employee experience .9 4. Diversity, inclusion and belonging in the workplace.13 5. Data, security and privacy .19 6. A focus on HR and payroll

2、.24 7. Conclusion. .27 8. Contributors .28 9. References.33 1. Introduction 2020 has been a year that we will never forget. We have all been affected by the Coronavirus pandemic, and it has certainly had a massive impact on the world of work. We are all looking forward to a hopefully more settled 20

3、21. But what can we learn from the challenges of this year? We asked a swathe of experts, to share their insights from their specific areas of expertise and give their predictions for the world of work in 2021 and beyond. We discussed the emphasis and the importance of technology and digitalisation

4、in 2020, and with the change in leadership roles meaning a shift of focus, companies will need to concentrate on the culture of an organisation to embrace this new way of working. This change to the workplace brings with it other priorities: the mental health and wellbeing of the employee and the im

5、portance of diversity and inclusion in the workplace. With this significant shift for businesses worldwide, and home working a necessity, we must also take account data and security prevention and the measures that have had to be put in place. With workplaces having to envelop diversity in all areas

6、, we also explore the future of HR and payroll. 2. Technology and digitalisation We spoke with Andrew Watson, CTO, MHR, Hannah Jeacock, Research Director, MHR, Katherine Templar Lewis, Futurist and Creative Scientist, Rob Hind, Chairman and Director, People in Law, and Mark Evans, Ex-Local Governmen