甫瀚& LSE：2026弥合 AI 代际鸿沟研究报告：释放全年龄段员工生产力潜力（英文版）（41页）.pdf

1、Bridging the GENERATIONAL AI GAPUnlocking Productivity for All GenerationsDr Daniel Jolles and Dr Grace LordanThe Inclusion Initiative,London School of EconomicsBRIDGING THE GENERATIONAL AI GAP:Unlocking Productivity for All Generations 2INTRODUCTIONAs artificial intelligence(AI)transforms the workp

2、lace,leaders are being challenged to increase productivity across a multigenerational workforce with varying technological needs,behaviours,experiences and attitudes.However,fully capitalising on AIs potential hinges on developing new work habits,skills and behaviours across all age groups of employ

3、ees,ensuring that each generation can effectively integrate AI tools into its daily work.Despite the emerging impacts of AI tools and the promise of transformational gains in productivity and efficiencies,there currently are limited practical insights into how employees across generations and organi

4、sations are actually using these tools and the productivity benefits being realised.The GENERATIONS HUB at The Inclusion Initiative(TII)at the London School of Economics(LSE)was launched in January 2024.Since then,our reports,GENERATIONS:Unlocking the productivity potential of a multigenerational wo

5、rkforce and When GENERATIONS meet:The productivity potential of multigenerational meetings,have highlighted the opportunity for intergenerational diversity and inclusion to unlock the productivity potential of each generation.At this moment when AI is becoming an increasingly dominant presence in th

6、e workplace,understanding how different generations of employees are engaging with these tools has become a priority to ensure organisations are able to adapt their workforce quickly to deliver on AIs productivity potential.This report,Bridging the Generational AI Gap:Unlocking Productivity for All