IDC：2026微软Surface商业价值报告（英文版）（30页）.pdf

1、 April 2025|Business Value White Paper,sponsored by Microsoft The Business Value of Microsoft Surface Matthew Marden Research Vice President,Business Value Strategy Practice,IDC THIS PDF USES HYPERLINKS Tom Mainelli Group Vice President,Device and Consumer Research,IDC Linn Huang Research Vice Presi

2、dent,Devices and Displays,IDC2Business Value White Paper,sponsored by Microsoft April 2025|IDC#US53154425The Business Value of Microsoft SurfaceTable of ContentsBusiness Value Highlights 3Executive Summary 3Situation Overview 4Microsoft Surface for Business 6The Business Value of Microsoft Surface 6

3、Study Demographics 6Choice of Microsoft Surface Devices 8Microsoft Surfaces Business Value and Quantified Benefits 9Employee Experience Benefits 10Employee Experience Benefits:Use of Copilot and GenAI Tools 11Employee Experience Benefits:Improved Mobility 14Employee Experience Benefits:Improved Perf

4、ormance and Availability 15IT Efficiency Benefits 16IT Efficiency Benefits:Device Consolidation 16IT Efficiency Benefits:Ease of Deployment 17IT Efficiency Benefits:Management,Security,and Support Efficiencies 18Savings Benefits 20Challenges/Opportunities 25Conclusion 25Appendix 1:Methodology 26Appe

5、ndix 2:Supplemental Data 27About the IDC Analysts 293Business Value White Paper,sponsored by Microsoft April 2025|IDC#US53154425The Business Value of Microsoft SurfaceTable of Contents1.28Xnet benefits-to-cost ratio$3,780in additional benefits per Surface device7.3 hoursof higher productivity per de

6、vice and improved Copilot use5.5 hours of higher productivity per device and improved use of other GenAI tools/solutions1.7 other Windows-based devices consolidated per Surface device36%higher residual value25%more efficient device management and security 28%improved device repairabilityExecutive Su