汤森路透：2025企业高管层调研报告：AI 及数字化转型价值收益落地滞后企业经营现状（英文版）（16页）.pdf

1、Thomson Reuters Institute 2025 C-Suite SurveyBenefjts and AI and digital transformation may lag behind organizational realities2025 Thomson Reuters Institute C-Suite Survey 2025 Thomson Reuters2Executive SummaryHow C-Suite leaders defjne success is unsurprising and unchanging:Its a formula of revenu

2、e,profjt,and customer relationships.However,their blueprint to approaching this formula is rapidly evolving in an increasingly digital world.Change,however,is made more diffjcult when some of the functions that leaders rely on to drive revenue,profjt,and customer relationships are hamstrung by ineff

3、jciency,silos,and repetitive work.This new report on the attitudes and opinions of C-Suite leaders investigates their top priorities and takes a closer look at the teams and technologies they trust to accomplish those goals.The report fjnds signifjcant barriers to the efgective performance of an org

4、anizations enabling functions,but also signifjcant optimism that digital transformation and AI will help these functions work more efgectively,increasing their contributions to the enterprise.The fjndings of this report are based on a survey of 200 C-Suite executives leading enterprises in the U.S.,

5、U.K.,Canada,Australia,Brazil,Mexico,Germany,and France.Of those,110 were leaders at organizations with more than$500 million in annual revenue,and 90 were leaders at organizations with between$200 million and$500 million in revenue.Global C-Suite leaders are well aware of the importance of enabling

6、functions,viewing departments such as customer success,technology,and operations as critical to achieving their business goals.They also recognize that those functions arent as efgective and effjcient as they could be,bufgeted by a mix of internal and external factors.Specifjcally,C-Suite leaders re