1、Retail resilienceTurning disruption into competitive advantageCreated withThe big picture 3Section 1:why resilience matters more than ever 4Section 2:key resilience themes in 2025 11Section 3:strategies for success 18A final snapshot 19 About the research 20Contents|NextPrevious|Page 2The retail sec
2、tor has demonstrated impressive resilience with many leading brands now turning challenge into competitive advantage.Amid cost volatility,shifting consumer demands,rapid technological change and global uncertainty,UK retailers continue to adapt at pace.This evolution has been striking and to many,un
3、expectedly bold.Now in its second year,our Retail resilience report explores how leaders are responding to an environment that is more complex,interconnected,and faster-moving than ever.While disruption persists,from supply chain volatility and cyber threats to artificial intelligence(AI)transformat
4、ion,the most resilient retailers are using this moment to sharpen strategy,deepen capability and move decisively.The big pictureDrawing on a survey of over 100 senior retail executives and insights from many of the UKs largest retailers,this report presents a framework for benchmarking resilience ac
5、ross seven core pillars and provides annual comparisons.It also highlights where the many forward-thinking businesses are focusing their efforts,and how disruption is being viewed as a catalyst for genuine development,rather than a survival challenge.Retail resilienceAbout the authorsKaren JohnsonHe
6、ad of Retail and Wholesale,Barclays Corporate Banking LinkedInRichard LimChief Executive,Retail Economics LinkedIn|NextPrevious|Page 3In 2025,retailers are navigating a more dynamic and interconnected operating environment.Many have already demonstrated excellent adaptability by responding to shifti