1、Trust Imperative 5.0Building Trust in Government Through Practical AI Assurance2026 Global Report2Note:This photo was generated with AI3Artificial intelligence(AI)has the potential to help governments improve service quality,achieve better outcomes,raise public sector productivity,and build greater

2、trust in government.Across countries,governments have responded to advances in AI capabilities by introducing governance and assurance frameworks,principles,risk assessment tools,transparency requirements and registers,and procurement controls.Together,these measures are intended to support responsi

3、ble AI adoption while helping organizations manage risks associated with AI.But how effectively do they work in practice?What works well,what isnt working,and what lessons can be drawn from the experience of real practitioners so far?Across the ten countries analyzed for this report,we found that ma

4、ny government organizations are grappling with common challenges:how to classify risk,what evidence is sufficient,who owns the decision,and what“safe enough”means in different AI use cases.When the answers to these questions are unclear,AI assurance processes often lead to delays,rework,and duplicat

5、ion.BCG research finds that while most governments have established foundational principles and frameworks for working with AI,putting them into practice is far more challenging.Many governments have named accountabilities,tiered risk categories,practical transparency tools,and strong governance str

6、uctures.But risk thresholds are often too vague to apply consistently.Accountable roles exist,but not always with clear mandates or decision rights.Processes remain fragmented and duplicative,and internal capabilities at the points of deployment and usage can be uneven.As a result,many lower-risk pr