1、The State of Organizations 2023McKinsey&Company The State of Organizations 2023 ContentsIntroduction 4 Ten shifts that are transforming organizationsand what to do about them6 The ten most significant shifts facing organizations today Chapter 1 Ten deep dives 10 Increasing speed,strengthening resili

2、ence14 True hybrid:The new balance of in-person and remote work18 Making way for applied AI 22 New rules of attraction,retention,and attrition28 Closing the capability chasm32 Walking the talent tightrope 36 Leadership that is self-aware and inspiring42 Making meaningful progress on diversity,equity

3、,and inclusion48 Mental health:Investing in a portfolio of interventions52 Efficiency reloadedChapter 2 Lessons from leaders 58 Mars,Incorporated60 Decathlon62 Haier Smart Home64 DBS66 The LEGO Group68 AIA70 GitLab72 PsiQuantumChapter 3 74 Making change at scaleThe research 82 About the researchTen

4、shifts that are transforming organizationsand what to do about them I N T R O D U C T I O N4CEOs together with their leadership teams around the world have been operating in a highly volatile and uncertain environment,first having to cope with the COVID-19 pandemic and then with the ensuing economic

5、 slowdown,soaring inflation,and geopolitical disruption.In such an unsettled period,its no surprise that efforts to strengthen short-term resilience have dominated the agenda at many companies.Less obviouslybut no less importantlybusiness leaders are having to address a range of organizational shift

6、s that have significant implications for structures,processes,and people.These shifts are both challenging and harbingers of opportunity,depending on how organizations address them.Some shifts,most notably how to strike the right balance between in-person and remote work,took place at the height of