1、Global English Skills ReportThe strategic role of English proficiency assessments in the evolving workplaceTOEIC Global English Skills Report2Table of contentsIntroduction3Executive summary4Part 1:The current state of workplace English proficiency7Part 2:English proficiency and assessment benefit pi
2、llars13Part 3:The future of workplace English proficiency 25Summary of key findings29Appendix303IntroductionOver the past few years,the global workplace has transformed dramatically.Remote work,AI integration and shifting economic centers have fundamentally changed how businesses operate and with it
3、,how English proficiency impacts business success.Today,promoting strong English language skills in the modern workplace is more critical than it has ever been,with assessments playing a crucial role.To better understand the dynamics between the evolving global workplace and the importance of Englis
4、h skills,ETS surveyed 1,325 HR decision makers across 17 countries to capture their perspectives on these themes.TOEIC Global English Skills Report4Executive summaryThe current state of workplace English proficiency Four themes emerged when we explored the current state of workplace English proficie
5、ncy.Theme 1:Globally,workplace English skills are becoming more importantGrowing pressure on organizations to achieve strong employee English proficiency has fueled greater demand for education and assessment solutions.Among the 1,325 HR decision makers we surveyed,9 in 10 agree that English languag
6、e proficiency is critical to the success of their organization and 92%agree that English language proficiency among employees is more important now than it was 5 years ago.Theme 2:The growth of AI does not diminish the importance of EnglishWhile AI has been a focal point for businesses over the past