1、Internal Email Benchmark RWhat does strong internal communication actually look like and how do you know if youre achieving it?Every year,ContactMonkey analyzes performance data from internal email campaigns sent through our platform to help answer that question.The result is a set of benchmarks tha
2、t give communicators a concrete,data-backed picture of what good looks like across industries,and where there is room to improve.One finding holds constant year after year:email remains one of the most indispensable channels in the internal communications toolkit.Not out of inertia,but because nothi
3、ng else delivers targeted,asynchronous messaging at scale with the accessibility and reach that email provides.For 2026,we are drawing on performance data from more than 100,000 anonymized internal email campaigns spanning 20 or more industries.We have also introduced something new this year:a dedic
4、ated section on cultural send patterns,examining how the best day and time to reach employees shifts across regions when send times are converted to the recipients local timezone.The findings show that timing is not just a tactical variable.It is a reflection of how different workplaces structure at
5、tention and observe the boundaries of the workweek.Use these benchmarks to contextualize your results,identify opportunities,and set goals that are both realistic and ambitious.We hope they become a cornerstone of your 2026 internal communications strategy.1.Editors NoteJerilyn HallEmployee Communic
6、ation Manager,Mustang Cat“Before ContactMonkey,we had nothing.We had no benchmark.We had no idea what messaging was getting to our employees,how they were best receiving it.We had very limited two-way feedback loops.”40-50%of deskless workforce now reachedTable of Contents1.Data Overview.52.Metrics