凯捷（Capgemini）：TechnoVision 2026：金融服务业科技愿景（英文版）（68页）.pdf

1、2 TechnoVision 2026|Financial Services3Financial institutions are being reshaped by forces that are broader,faster,and more interconnected than ever before.Innovation is no longer confined to digital channels or traditional IT systems its expanding across intelligent operations,distributed physical

2、environments,and biologically inspired models of resilience and decision making.Artificial Intelligence(AI)sits at the centre of this transformation.The progression from chatbots to fully autonomous AI agents is unlocking new possibilities across risk,investments,underwriting,fraud,compliance,and cu

3、stomer engagement.These capabilities promise highly personalized,efficient,and self-optimizing services.But with this opportunity comes a heightened responsibility:ensuring that AI is secure,ethical,transparent,and aligned to the trust that defines our industry.At the same time,firms are navigating

4、shifts in regulation and sovereignty,the emergence of real-time and embedded finance,the acceleration of sustainable value creation,and the growing need for systems engineered for resilience.Financial services(FS)organizations are orchestrating connected ecosystems of technology,data,and expertise.T

5、his is the backdrop against which TechnoVision 2026:Financial Services evolves.Reflecting the reality of a multi-domain future,this edition captures how the traditional lines between IT,operations,and product are dissolving as the digital and physical worlds converge.In such a dynamic environment,cl

6、arity becomes essential.Leaders need a coherent framework to distinguish enduring shifts from transient trends,to identify where innovation compounds across domains,and to prioritize the capabilities that will shape their institutions strategic trajectory.The TechnoVision 2026:Financial Services pla