奥纬咨询：2026新型首席运营官（COO）：从效率工程师到业务统筹者研究报告（英文版）（19页）.pdf

1、The new COOFrom efficiency engineer to business orchestratorContentsStudy overview 3Executive summary 5The wave model:Evolving COO priorities 7Key forces shaping the COO agenda 9A more strategic and networked COO role 12Pathways within the C-Suite for COOs 15Next steps for COOs 17 Oliver Wyman3Study

2、 overviewIn todays fast-evolving global business environment,chief operating officers(COOs)face unmatched challenges and opportunities.Their role is no longer confined to factory floors or internal efficiency;it has expanded to encompass ecosystem orchestration,digital innovation,sustainability,and

3、the management of systemic risks such as climate change and geopolitical volatility.Oliver Wyman undertook a comprehensive study to understand how the COO agenda and role is evolving in complexity and scale.This included interviews with top COOs across Europe and an analysis of more than 20,000 prof

4、iles of COOs at large enterprises(Exhibits 1 and 2).The analysis concentrated on 1,000+COOs of large enterprises in the tangible goods sector that are listed on European stock exchanges.To capture the evolving priorities and capabilities of next-generation COOs,Oliver Wyman conducted structured inte

5、rviews with more than 20 COOs and senior executives across a broad range of industries,including health and life sciences,transportation and logistics(rail,aviation),aerospace&defense,energy,raw materials,and industrial goods.Exhibit 1:Sample size overview COOs by industry20,000 LinkedIn COO profile

6、s analyzed,chart below focuses on current COOs in tangible goods industriesEnergy,raw materials,chemicals383Retail and consumer goods258Professional services and legal236Industrial goods and manufacturing219Health and life science180Telecommunication82Arts,sport and recreation64Transportation and lo