Qualtrics：2026年全球员工体验趋势报告（英文版）（31页）.pdf

1、Employee2026Experience Trends2 IntroductionIts 2026:the second half of the fastest-paced and most technologically disruptive decade in human history.72%of employees report experiencing significant change.As we look back to just a few short years ago,were bewildered at how different things are today.

2、And as we look ahead,our minds whirl with thoughts of whats to come.How did we get here?And where in the world are we going?For HR,the most pressing question is how to prepare our workforces for an uncertain future.From new hires to long-tenured employees,this year there are a few new groups to obse

3、rve carefully.We notice long-tenured workers whove invested countless hours of their lives in their companies,who possess priceless institutional knowledge and deep relationships that help others unlock doors and remove barriers.We find them peering outside the organization,paralyzed by the speed at

4、 which the world around them is moving.They feel stagnant.And theyre deeply concerned about their future.Were greeted by eager new hires,many of whom are just entering the workforce.Theyre engaged,full of big ideas,and fluent in tools unimaginable to past generations.And yet,their new joiner experie

5、nces fall consistently flat.A mere 36%report that their experience meets expectations.When they suspect that they may be viewed as dispensable,they respond in kind.And finally,we see those employees whove spent years battling change fatigue.Today,however,they appear hardened.Theyre adapting to a tou

6、gh job market and the incredible speed at which technology is moving.Theyre evolving,and generally better for it.Yes,theyve experienced a lot of changenot all pleasant,to be surebut despite our expectations,theyre more engaged because of it.Theyre leaning into new ways of working and are leveraging