ALM_Summit_EMEA_2025_Leverage_SAP_Cloud_ALM_for_service_in_AI_assistance.pdf

1、1SAP ALM SUMMIT 2025BOOS T YOUR ALM V ALUE!Leverage SAP Cloud ALM for Service inAI assistance from SAP MaxAttention 2Agenda1“AI assistance from SAP MaxAttention”What is it?2“Insight-to-Action-to-Outcome”Look under the Hood3Future Direction3“AI assistance from SAP MaxAttention”What is it?4Whats inclu

2、ded*FoundationalAdvancedMax*This slide is intended to show the future direction of the portfolio.Exact features included in each plan are subject to change prior to formal release.Preventative 24/7 mission-critical support Transformation guidance with SAP Cloud ALM Self-guided learning journeys and

3、curated content Onboarding services and launch activities Continuous quality checks and support advisory Accelerated SLAs for support response Innovation and adoption guidance AI monitoring and recommendations Activation and optimization services Orchestration of success plan Dedicated success exper

4、t Business process improvement Complex transformation safeguarding Proof of concept solution development Accelerated incident management Access to purchase a 99.95%SLA Part of Advanced Success Plan in the SAP Service&Support PortfolioPreparing for availability January 20265Library with 6 Capabilitie

5、s to Drive Optimization&ImprovementConsider them“Titles with Episodes”Reduce platform costData Capacity ExcellenceAdopt innovations with easeEvolution ReadinessTake full advantage of all entitlementsAdoption Potential for RISE with SAPStructure consumption and optimize useBTP Operational ExcellenceA

6、lign SAP security with business prioritiesEnduring CybersecurityReduce technical debt for a cleaner coreExtensibility IntelligenceCompelling Findings via Insight-to-ActionDashboards in Clear Guidance via Issue and Action Managementin Predictable Outcomes via Project and Task Managementin+Data Intell