1、For updated information,please visit www.ibef.orgNovember 2025SERVICES2Table of ContentsExecutive Summary3Advantage India 4Market Overview and Trends6Strategies Adopted13Growth Drivers and Opportunities15Key Industry Contacts23Appendix253Executive summaryGlobal technology hubA large pool of skilled
2、IT manpower has made India into a global outsourcing hub.In 2025 it commands a 55%share in the global sourcing market.India ranks third globally in economy-wide digitalisation and 12th among G20 members in individual user digitalisation.The digital economy,having contributed 11.74%of GDP in 2022-23,
3、is expected to account for nearly one-fifth of national income by 2029-30.As of 2025,International Workplace Group(IWG)operates just over 100 centres in India,and plans to add 40-50 more by end-2025,aiming to quadruple its footprint over the next three to five years.Attractive ecosystemThe Governmen
4、ts move to launch Startup India aims to create an inclusive ecosystem for entrepreneurs and push for innovation.Services are a big part of this system.The technology infrastructure required for such an ecosystem has increased the potential for the sector in India.Low setup cost make this sector an a
5、ttractive investment destination.India also has a reasonably well-developed financial market.All these factors make Indian services sector an attractive ecosystem for both the entrepreneurs and the investors.Union Minister of Commerce and Industry,Mr.Piyush Goyal,reaffirmed the Governments strong ba
6、cking for exporters,stating that ongoing Free Trade Agreement talks and policy efforts aim to turn global challenges into opportunities,enhance market access,and attract greater investment in Indian exports.Key drivers of economic growthSales of non-IT services companies recorded a growth of 10.6%in