1、Contents State of Shipping Report 2023Intro03Key Findings:5 Tactics to Help Merchants04Online Shopping Shows No Signs of Slowing06Fulfillment Costs Remain the#1 Key Concern for Merchants08Meeting Consumer Expectations in 202311Conclusion17About Shippo183Since the onset of the Covid-19 pandemic,drast

2、ic change has without a doubt been the only constant and in 2023,that con-tinues to be the case.Todays e-commerce landscape has not been immune,as market concerns have shifted from supply chain disruptions and delivery delays to changing consumer spending habits brought on by last years rising infla

3、tion and a looming recession:The Consumer Price Index rose 6.5%year-over-year from December 2021 to 2022.U.S.retail sales fell 1.1%in December 2022 the biggest month-over-month decline in a year.83%of e-commerce businesses are very concerned about the risk inflation poses to growth,and 82%say high i

4、n-flation is forcing them to cut costs.But its not all doom and gloom for e-commerce merchants this year.While consumers are poised to cut back on discretionary spending in 2023,they also promise to remain loyal to the brands that treat them well.We at Shippo recently surveyed over 2,000 e-commerce

5、mer-chants and consumers for our 6th annual State of Shipping Report,and found that this year while merchants certainly feel the crunch to optimize fulfillment costs there are plenty of opportunities to get creative with shipping and other strate-gies to satisfy customers evolving expec-tations with

6、out sacrificing their own profit margin goals.With this in-depth merchant and con-sumer survey data,we can foresee that while 2023 might not be another year of record-shattering e-commerce growth,it will provide merchants the chance to build more resilient businesses,find cre-ative ways to acquire m