电信管理论坛：2026意图驱动的IT：电信运营的互联未来研究报告（英文版）（39页）.pdf

1、IT with intent:the interconnected future of telco operationsAuthor:Dean Ramsay,Principal AnalystEditor:Ian Kemp,Managing EditorFebruary 2026inform.tmforum.orgSponsored byContents3 The big picture 7 Key findings8 Section 1:Reinventing IT for intent14 Section 2:Examining the IT transformation process1

2、8 Section 3:Joining the telco IT dots26 Section 4:What telcos should do next seven steps towards intent-based operations 29 Additional sponsor feature:Autonomous operations:The path to resilient IT 34 Additional resourcesWe hope you enjoy the report and,most importantly,fjnd ways to use the ideas,co

3、ncepts and recommendations detailed within.You can send your feedback to the editorial team at TM Forum via editortmforum.orgThe big picture3inform.tmforum.orgFor more than a decade operators transformation projects have centered around three key areas:In the IT layer there is a focus on automating

4、processes across systems and instilling high levels of interoperability in complex multivendor environments In the network space the drive is towards ever more advanced technology and overlying intelligent management and orchestration layers And in the business layer the trend is towards platform bu

5、siness models which will drive new services and value,particularly in B2B markets.Making those three things happen simultaneously has proven to be difficult,and thinking about them as interleafed components of a wider transformation is often overlooked.Solid progress has been made,but much of it in

6、isolated islands of success.A quiet revolution is taking place in telecoms,with communications service providers(CSPs)working steadily towards the industrys next IT operating model.It centers around intent,with AI helping to bring IT and network technologies and ecosystems together to form end-to-en