Snowflake：2026年生成式AI与智能体投资回报率全球研究报告（英文版）（41页）.pdf

1、GLOBAL RESEARCH THE ROI OF GEN AI AND AGENTS 2026 The arrival of agentic AI finds early adopters ready to build on initial successGen AI Is an Enterprise Success.Next up:Agents.3 Agentic AI is already heating up .5 Gen AI challenges persist .6Gen AI Becomes a Goal-Focused Value Driver.7 Where gen AI

2、 shows up most .8 IT,dev and cybersecurity;analytics and data engineering;customer support .9Understanding Infrastructure Challenges.11 Investing in the gen AI future .13The Impacts of Gen AI on Jobs and Productivity.14 Enthusiasm for shadow AI continues .16Agentic AI:Early Adopters Chart Wins.17 Go

3、als and focus .18 Challenges and concerns .19Building on Success.20Industry Highlights.21 Advertising and Media,Financial Services,Healthcare and Life Sciences,.22 Manufacturing,Retail,TechnologyGlobal Perspective.29 Australia and New Zealand,Canada,France,Germany,India,Japan,.30 Singapore,United Ki

4、ngdom,United StatesMethodology.40Table of ContentsTable of Contents|2 The ROI of Gen AI and Agents 2026Gen AI Is an Enterprise Success.Next up:AgentsSeveral years of breathless hype and sharp derision have obscured the success of generative AI.Were told that LLMs cant count the Rs in strawberry,so t

5、heyre useless.At the same time,theyre so smart that theyre going to take all our jobs.Every few months,headlines herald a new foundation model or breakthrough sometimes impressive,sometimes a bit of a letdown.Every week,we get a new definition and timeline for artificial general intelligence.Or is“s

6、uperintelligence”the current hypothetical hotness?Its hard to keep up.Meanwhile,businesses have been experimenting with gen AI and putting their successes into production.Theyve been finding their versions of product/market fit,taking the“everything for everyone”promises of gen AI to make it deliver