1、SocialEnvironmentalProtecting the EnvironmentResponding to climate change031-033Promoting carbon neutrality034-042Conserving and restoring nature043-046GovernanceStandardizing Corporate GovernanceCorporate governance structure021-022Risk management023-024ESG governance025-026Appendices111-131Our mis
2、sion,our vision002A letter from our CEO003Board Statement004Instructions005Business overview006Executive summary007ESG performance014ESG awards017Giving Back to Society and CommunitiesContentsBuilding Digital Intelligent Platforms for Enterprise CustomersProviding Responsible Products for ConsumersB
3、uilding an inclusive,healthy digital life070-072Creating a good consumer experience065-069Maintaining Business IntegrityDeepening supplier management101-102Observing business ethics099-100Data security and privacy protection103-105Safeguarding cybersecurity106-108Enhancing technology ethics109-110Bu
4、ilding healthy,sustainable e-commerce platforms082-084Developing responsible technologies076-081Supporting Our PeoplePromoting entrepreneurship and employmentLeveraging technologies to tackle social problemsEmergency response and disaster reliefParticipation in rural revitalization088-090091092093-0
5、95Employee health and vitality060-061Abundant opportunities for talent development058-059Attraction and retention of talents054-057Diversity,equity,and inclusion050-053Our missionOur visionOur founders started our company to champion small businesses,in the belief that the Internet would level the p
6、laying field by enabling small enterprises to leverage innovation and technology to grow and compete more effectively in domestic and global economies.We believe that concentrating on customer needs and solving their problems whether those customers are consumers,merchants or enterprises ultimately