IBM：构建可扩展人工智能代理的模块：混合型、集成型、自动化（IBM赞助）.pdf

1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.H M C 1 0 4-SBruno VacatelloSoledad OvandoBuilding blocks to scale AI agents:hybrid,Building blocks to scale AI agents:hybrid,integrated,automatedintegrated,automate

2、dPartner Financial ServicesIBM Consulting General Manager Commercial BusinessBanco EstadoVikram MuraliVice President,AutomationIBMGanesh SomaskandanVice PresidentTSYS/Global Payments Inc.Sagar ChikkalaChief Information OfficerFlexiVan3 3In recent years,banks have been expanding the use of AI across

3、all business areasNo plans/Not approvedPiloting/Preparing to go live/Go live44%69%56%31%20242025Risk,compliance,and security processes use cases38%69%62%31%20242025IT development use cases30%66%70%34%20242025HR,marketing,and other operations use cases39%62%61%38%20242025Client engagement use casesIB

4、M Institute for Business Value4 4The real potential of AI is not just in improving efficiency,but in enabling completely new ways to create and deliver valueof banking industry respondents say their organization is leveraging AI for reimagination of their business modelOnly26%of banking industry res

5、pondents say their organization is leveraging AI as a core engine for products and services innovationOnly19%of banking industry respondents say their organization is leveraging AI for end-to-end transformation of workflowsAnd Only17%AIs greatest potential lies not in making existing processes margi

6、nally more efficient,but in enabling entirely new approaches to value creation and deliveryIBM Institute for Business Value5 52%25%2024by 2026(expected)12xIncrease in percentage of workflows currently AI-enabled in Banking IndustryAI-enabled workflows are expected to grow twelvefold by 2026IBM Insti