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西蒙顾和:2025现场服务的未来:发展动能、前行阻力与未来路径研究报告(中译版)(13页).pdf

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1、Commercial Excellence in Field ServicesBenchmarking Survey 2025Future of Field ServicesPart 1:Momentum,headwinds&path forwardiStock/nuchao2Future of Field Services|Part 1:Momentum,headwinds&path forward|Commercial Excellence in Field Services|Benchmarking Survey 2025Source:Simon-Kucher Future of Fie

2、ld Services Industry Research(N=177)A three-part series distilling findings from Simon-Kuchers 2025 Field Services benchmarking survey,exploring sector momentum and commercial evolutionFuture of Field ServicesPart 1:Momentum,headwinds&path forwardBuilding the Field Services Growth EnginePart 2:Sales

3、,offers&pricingThe Next FrontierPart 3:Digital and AI powering the evolution of field servicesFrames the field-services landscape,highlighting growth expectations,key macro trends,and the forces shaping the next wave of industry changeExplores the commercial frameworks that transform field services

4、from support functions into engines of strategic and profitable growthShowcases the role of digital and AI in accelerating industry innovation,long-term growth and profitability1233Inputs were sourced from a wide range of field services leaders,covering the full spectrum of subindustries and geograp

5、hical coverage areasFuture of Field Services|Part 1:Momentum,headwinds&path forward|Commercial Excellence in Field Services|Benchmarking Survey 20251.All respondents operate in the United States or Europe;Global:Operate across multiple continents,Multinational:Operate in multiple countries within a

6、single continent,National:Operate within a single countrySource:Simon-Kucher Future of Field Services Industry Research(N=177)iStock/kynnyStudy inputsGeographic coverage1Subindustry Headquartered552926252121Equipment and MachineryEnvironmental&WasteUtilities&InfrastructureFacilities&PropertyOnsite O

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根据《Commercial Excellence in Field Services Benchmarking Survey 2025》报告,以下是全文关键点: 1. 行业展望:行业保持乐观,预计2025年将实现稳健增长。 2. 竞争优势:将现场服务作为竞争优势的企业占比85%,预计长期增长稳定。 3. 挑战与机遇:企业面临成本压力、竞争加剧、技术采纳不足等挑战。 4. 战略重点:客户保留和获取是增长的关键,其次是价格提升。 5. 商业激活模型:通过销售、定价、产品构建等策略提升客户体验和财务增长。 6. 数字化投资:技术投资是关键增长驱动力,先进技术可提升效率和客户价值。 7. 持续增长:商业卓越是基础,数字化是放大器,两者结合可推动持续增长和价值创造。
2025年增长动力何在?" 服务行业如何加速增长?" 服务行业如何提升竞争力?"
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