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1、Travel buyer survey:TRAVEL DATAAND DATA ANALYTICSBY BCD TRAVEL RESEARCH&INTELLIGENCEAbout the surveyIn this survey,we look at the significance of travel data and explore the ways travel buyers can interact with data to improve their travel programs.Our findings are based on an online survey of 197 t

2、ravel buyers worldwide,conducted in April 2025.41%36%14%9%EuropeLatinAmericaAsiaPacific19%Manufacturing13%Life Sciences11%Finance57%OtherIndustriestop-three41%Procurement14%Human Resources20%FinanceReporting lineNorthAmerica25%OtherWhere theyre basedWho we surveyed76%16%8%RegionalLocalGlobalCompany

3、sizeTravel spend6%13%11%69%1%10,000N/A5%10%14%15%10%25%22%$100MN/ATravel program scopeWho we surveyedQ:Please rate your current travel program priorities on a 5-point scale,from“not important”to“extremely important”.14%22%25%36%36%41%44%49%52%58%39%43%52%45%46%44%38%37%38%36%32%31%19%16%13%13%15%11%

4、9%6%11%Environmentally sustainable travelTraveler digital experienceSupplier managementPayment and expense managementData analytics and business intelligenceValue of travelTraveler satisfaction and wellbeingDuty of carePolicy complianceSavings and cost controlExtremely importantVery importantModerat

5、ely importantSlightly importantNot importantOver eight in 10 travel buyers consider data analytics extremely or very important.Duty of care lost its top position among travel program priorities being overtaken by cost control and policy compliance.Travel program priorities21%31%58%66%69%69%89%HR sys

6、temTraveler survey dataTravel suppliersOnline booking tools(OBTs)Expense managementsystemsCards and paymentsolutionsYour TravelManagementCompany(TMC)Q:What sources of travel data does your company use?Select all that apply.Their TMC is a major source of travel data for most travel buyers,according t