《STL Partners&ampSTC:2025电信公司私有IT云平台成熟度评估及内部客户体验优化建议报告(英文版)(27页).pdf》由会员分享,可在线阅读,更多相关《STL Partners&ampSTC:2025电信公司私有IT云平台成熟度评估及内部客户体验优化建议报告(英文版)(27页).pdf(27页珍藏版)》请在三个皮匠报告上搜索。
1、FUTURE-PROOFING TELCOS PRIVATE IT CLOUDS Telcos are balancing investments in cloud to modernise technology and agility,while ensuring security and low costs.Despite increasingly shifting to public cloud,they should not neglect their internal private cloud as it will play a critical role in future op
2、erations.This report benchmarks the maturity of telcos internal cloud platforms and provides recommendations to enhance the experience of internal customers.In collaboration with:Henry Osborne,Senior Consultant|December 2024 Gabija Cepurnaite,Consultant I FUTURE-PROOFING TELCOS PRIVATE IT CLOUDS|DEC
3、EMBER 2024 STL Partners 2 Executive Summary As part of their broader digital transformation efforts,telecom operators are increasingly moving workloads and investing in cloud infrastructure to support their internal applications.By adopting cloud technologies,operators aim to enhance their operation
4、al efficiency,scalability,and flexibility,enabling them to respond more effectively to market demands and technological advancements.Although there has been a shift to public cloud,private cloud environments remain essential areas of investment as they are the ideal environment for any applications
5、that require high security and compliance.We have benchmarked nine leading operators who are all at varying levels of maturity with their internal cloud platform and roadmap(See Figure 1).Telcos internal clouds span from neglected,manual environments to highly automated platforms where they have dev
6、eloped a full future roadmap to achieve true operational excellence.Figure 1:Overall scores from STLs internal cloud benchmarking index Source:STL Partners,2024 Internal cloud benchmarking programme,n=9 Key recommendations for telcos Telcos should focus on the following four key recommendations with