1、Table of Contents目錄2About This Report關於本報告6Chairmans Message主席的話8About the Group關於本集團102021 Progress at a Glance2021重要成果11Major Awards and Recognitions主要獎項及嘉許17Our Sustainable Development我們的可持續發展29Business業務營運38Customers以客為本53People人才發展74Community社會貢獻78Partners夥伴合作84Environment環境管理105Laws and Regula
2、tions Compliance遵守法律法規106KPI Data Summary績效數據總結ISP Holdings Limited 昇柏控股有限公司2About This Report關於本報告Contents目錄our sustainable Development我們的可持續發展business業務營運Customers以客為本people人才發展ISP Holdings Limited(formerly known as“Synergis Holdings Limited”)(the“Company”),and its subsidiaries(collectively,the“Gr
3、oup”or“We”)is pleased to present its annual Environmental,Social and Governance(“ESG”)Report(the“Report”).Complementing our Annual Report 2021,the purpose of this Report is to communicate the Groups visions,commitments,policies,and performances relating to material ESG issues.This Report also intend
4、s to build trust and rapport among stakeholders,as well as to enable a better understanding of the Groups sustainability progress and direction.REPORTING SCOPEThe scope of this Report covers the Groups business activities in Hong Kong,which includes property and facility management(“PFM”)business an
5、d ancillary business(the“Ancillary Business”)(collectively,the“PFM Business”)as well as interiors and special projects(“ISP Business”),and its corporate offices in Hong Kong where we have management control.The scope of this Report is the same as the previous financial year.Unless otherwise specifie
6、d,this Report covers the period from 1 January 2021 to 31 December 2021(the“Reporting Year”).昇柏控股有限公司(前稱 昇捷控股有限公司)(本公司),連同其附屬公司,(統稱為 本集團 或 我們)欣然提呈其年度環境、社會及管治(環境、社會及管治)報告(本報告)。本報告補充我們的2021年年報,旨在傳達本集團針對重大環境、社會及管治議題的願景、承諾、政策及表現。本報告亦旨於跟持份者建立融洽互信的關係,以便更深入了解本集團的可持續發展進度和方向。報告範圍本報告範圍涵蓋本集團在香港的業務,其中包括在香港的物業及設