佳華百貨控股：2019環境、社會及管治報告.pdf

1、Contents 目錄About the Group關於本集團2Message from the Board董事會的話3About this Report關於本報告4-6Sustainability Governance可持續發展管治7-9Stakeholders Communication持份者溝通10-11Operation Management營運管理12-15Employment and Labour Practices僱傭及勞工常規16-21Environmental Protection環境保護22-25Community Investment社區投資26Appendix Comp

2、liance Status附錄合規狀況27Summary of Environmental and Social Key Performance Indicators環境及社會關鍵績效指標匯總28-33Environmental,Social and Governance Report Guide Content Index環境、社會及管治報告指引 內容索引34-38About the Group關於本集團2Jiahua Stores Holdings Limited Environmental,Social and Governance Report 2019佳華百貨控股有限公司（本公司）及

3、其附屬公司（統稱 佳華百貨 或 本集團）主要業務是經營及管理零售店及其他相關業務及提供金融服務業務。佳華百貨目前於中國深圳、佛山及廣西直接經營一共12家零售門店及購物中心，營運面積約21.4萬平方米。二零一九年，本集團於深圳龍華區開設第二家購物中心觀瀾購物中心，爭取市場份額。同時，本集團於五間零售門店進行營運改革，實行營運負責制，精簡業務流程。展望未來，本集團在零售業放緩的情況下，將加強管理及其競爭力，提升銷售及品牌形象。同時，本集團亦探索各項商業模式，包括購物中心、體驗模式、互聯網+等綜合零售，並利用網絡應用程式及實體店的優勢，整合線上線下資源，提升顧客體驗。詳情可參閱本集團之二零一九年年度

4、報告。集團分店網絡零售門店購物中心Jiahua Stores Holdings Limited(the“Company”)and its subsidiaries(collectively,“Jiahua Stores”or the“Group”)are principally engaged in the operation and management of retail stores and other related businesses and provision of financing services.Jiahua Stores currently operates a tot

5、al of 12 retail stores and shopping malls directly in Shenzhen,Foshan and Guangxi of the PRC,with an operating area of around 214,000 square meters.In 2019,the Group opened its second shopping mall,Guanlan Shopping Mall,in Longhua District,Shenzhen to gain market share.At the same time,the Group car

6、ried out operational reforms in five retail stores,implemented an operational responsibility system,and streamlined business processes.Looking ahead,the Group will strengthen its management and competitiveness and enhance its sales and brand image in the event of a slowdown in the retail industry.At