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Digital Commerce 360:2024年第十版数字营销调研报告:消费者关注点与购买动机(中译版)(21页).pdf

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1、RETAILCOMMERCE 360JULY 2024?COMPLIMENTS OF:INTRODUCTIONAttention is a valuable commodity.Reaching the right people in the right state of mind in the right place with the right messaging remains an evolving challenge as retailers search for the people who want what their ecommerce sites have to sell.

2、Sometimes,the solution can be found in inboxes.On other occasions,the answer is on social media.Last year,in November alone,social media platforms drove 5.72%of total web traffic to retailers in Digital Commerce 360s Top 1000 Database.The Top 1000 ranks North Americas leading retailers by online sal

3、es.That share of traffic in November 2023 was up from 5.63%in November 2022,based on Digital Commerce 360 analysis of Similarweb data.Social media habits may vary by demographics and platform,but the opportunity for merchants is evident.Connecting with customers where and when they are open to consi

4、dering offers is as vital to retail success as it ever has been.This years marketing survey results focus on what we know about todays shoppers,where they spend their digital lives,what messages they open,and which types of marketing convince them to make purchases.Copyright 2024 Digital Commerce 36

5、0&Vertical Web Media LLC.All rights reserved.RETAILCOMMERCE 360Where shoppers pay attention and what motivates them to buy in retailers messaging10TH ANNUAL MARKETING SURVEY WHERE SHOPPERS PAY ATTENTION AND WHAT MOTIVATES THEM TO BUY IN RETAILERS MESSAGING10TH ANNUAL MARKETING SURVEY3 Copyright 2024

6、 Digital Commerce 360&Vertical Web Media LLC.All rights reserved.RETAILCOMMERCE 360The response paints a nuanced picture of differences by generation,as well as which types of outreach are most likely to be met with responsive minds.WHICH MARKETING EFFORTS ARE WORKING FOR RETAILERS?Shopper interest

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本文主要讨论了零售商如何通过不同的营销渠道吸引顾客的注意力并促使他们购买。文章指出,电子邮件营销是最有效的渠道,尤其是个性化邮件,其中41%的受访者表示这会影响他们的购买决策。社交媒体营销也显示出强大的影响力,尤其是年轻消费者,其中34%的受访者表示这会影响他们的购买习惯。此外,实体店和购物中心广告、优化会员/忠诚度福利以及通过传统邮件收到的目录和其他印刷材料也显示出一定的影响力。然而,尽管广告在市场places如亚马逊或eBay中很常见,但只有43%的购物者表示这些广告有时会影响他们的在线购买。总的来说,零售商需要了解不同消费者群体对不同营销渠道的反应,以便更有效地吸引和转化顾客。
电子邮件营销如何影响消费者购买决策? 社交媒体广告对年轻消费者吸引力如何? 零售媒体网络广告在哪些方面有效?
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