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艾意凯咨询(L.E.K.):2024后疫情时代的移动出行行业洞察报告(英文版)(23页).pdf

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1、MOBILITY BEYOND THE PANDEMIC 2 Contents Foreword _ 3 Executive Summary _ 4 Public transport evolution _ 6 Early investment in public transport c.1900s-1920s 6Advent of the car c.1920s-1960s 6Rise of congestion c.1970s-1990s 7Re-emergence of public transport as a priority c.2000-2019 7Covid and the e

2、merging new normal _ 10 A new normal for working 11Shifting social and recreational patterns 13Context for ANZ Public Transport Authorities _ 15 Strategies for increasing patronage _ 16 What have PTAANZ member organisations done to improve patronage?17Pricing 17Service delivery 18Service reform 19Se

3、rvice innovation 20Marketing/trip generation 21Modal competitiveness 21What are new initiatives that member organisations would like to try in the future?21Conclusion _ 23 3 Foreword I am delighted to release the latest collaboration between L.E.K.Consulting and the Public Transport Association Aust

4、ralia New Zealand(PTAANZ),Mobility Beyond the Pandemic.The publication of this paper comes at a critical juncture in history where we must fight for reform and innovation in the way people move around our communities.We have settled into a new normal post the COVID pandemic,and must now focus on tac

5、kling the climate crisis.Transport is the fastest growing source of emissions in Australia and New Zealand,so our sector has a big role to play in assuring a sustainable,liveable,and equitable future.We must take a dynamic approach that includes incentivising increased uptake of public and active tr

6、ansport options,as well as measures to discourage private vehicle use.Essentially,we must do everything possible to make public and active transport more appealing travel choices.This paper outlines a number of strategies to achieve both,informed by case studies from our region and abroad.This paper

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本文主要讨论了澳大利亚和新西兰公共交通在过去一个世纪的发展和演变。文章首先指出,20世纪初,公共交通得到了显著投资,如阿德莱德的电车系统和墨尔本的弗林德斯街车站的电气化,这使得公共交通在澳大利亚和新西兰的都市地区从20%增长到60%。然而,随着汽车的普及,公共交通的份额在20世纪60年代末下降到15%。随后,随着二战后人口的快速增长和私人汽车的使用增加,城市扩张和拥堵问题日益严重。2000年代,随着对拥堵和可持续发展的关注,公共交通再次成为优先事项,公共交通投资增加,模式份额逐渐增加。 然而,COVID-19大流行对公共交通系统造成了前所未有的影响。在高峰期,澳大利亚和新西兰城市的乘客量降至历史低点。在大流行期间和之后,公共交通机构实施了多项举措,以鼓励人们重新选择公共交通。这些举措似乎已经取得了成功,许多地区的乘客量已基本恢复到或超过2019年的水平。 现在,我们已经进入了一个新的常态,公共交通乘客量在澳大利亚和新西兰的大多数城市中已经稳定下来。COVID-19大流行后,社会和行为发生了变化,特别是在人们如何上下班以及休闲或社交活动方面。例如,灵活的工作方式变得更加普遍,高峰时段的通勤有所减少,社交和娱乐模式也发生了变化。 公共交通机构认为,与“服务交付”、“服务改革”和“服务创新”相关的举措最有可能成功。例如,通过改善服务的频率、可靠性和客户体验,使公共交通成为与替代方式相比更具吸引力的模式。
公共交通发展历程 新冠疫情对公共交通的影响 公共交通未来的发展趋势
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