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TikTok:2024购物娱乐:亚太地区消费与商业的未来展望报告(中译版)(35页).pdf

上传人: Kell****reet 编号:163435 2024-05-29 35页 1.19MB

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1、1Accenture was invited by TikTok to develop this whitepaper for commercial useShoppertainment 2024:2I N T R O D U C T I O NForewordShant OknayanHead of Global Business SolutionsAsia-Pacific,Middle East,Africa&Central Asia,TikTokShopping used to be a joyful experience.However,the emergence of e-comme

2、rce has shifted its focus to competitive pricing and transactional efficiency.In Asia Pacific,we believe the next big commerce opportunity lies in bringing consumers back into the picture prioritising their emotional needs through Shoppertainment.It is defined as content-driven commerce that enterta

3、ins and educates first.We find that this approach improves brand-consumer connections across various business models,from marketplaces and direct-to-consumer to TikTok Shop.Commerce on TikTok hits differently in two ways.One,we take an entertainment-first approach,as our mission has always been to i

4、nspire creativity and bring joy.With over 1 billion users engaging with their ForYou Page,content on TikTok has evolved to not only entertain audiences,but also drive purchase decisions.Two,the Age of Content has democratised creativity and creation,where everyone is empowered to participate in inte

5、rest-based communities like BookTok and BeautyTok,creating beacons of influence among consumers.With Accenture,we have put together this whitepaper that highlights how content shapes consumer behaviours,and in turn defines the trajectory of growth for businesses today.We hope brands can tap on TikTo

6、k to shine the spotlight on consumers through the content they create.3I N T R O D U C T I O NForewordJapanWe conducted focus groups(n=23),and online surveys(n=765)with consumers across five Asia Pacific(APAC)marketsResearch approachContent-driven platforms:social media and/or entertainment platform

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本文主要讨论了内容驱动的购物体验(Shoppertainment)在亚太地区的机遇与挑战。文章指出,消费者越来越倾向于通过内容来发现和购买产品,而不是仅仅依赖折扣。内容不仅能够揭示产品的真实价值,还能提升购物体验,使浏览和购买变得更加便捷。文章还指出,内容社区正在崛起,品牌需要从以品牌为中心转变为以社区为中心。 文章通过调查和案例研究,揭示了不同市场对内容驱动购物体验的偏好。例如,在泰国和越南,消费者更倾向于通过创作者的推荐来购物,而在日本和印度尼西亚,消费者更关注产品信息和折扣。 文章还强调了内容格式和内容属性在驱动购物决策中的重要性。内容格式包括创作者推荐、产品信息和真实评论等,而内容属性则包括情感共鸣、社会信号和真实表达等。 总的来说,文章认为品牌需要利用内容来驱动持续增长,通过创造有价值的内容来吸引和留住消费者。
内容驱动的购物如何影响消费者决策? 品牌如何利用内容社区建立品牌亲和力? 品牌如何创造直观的购物决策?
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