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印孚瑟斯(Infosys):2024年金融服务行业生成式AI雷达报告(英文版)(14页).pdf

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1、GENERATIVE AIRADARFINANCIAL SERVICES Generative AI Radar Financial services|3External Document 2024 Infosys Limited Generative AI Radar Financial ServicesGenerative AI is still new,yet enterprises are already exploring its transformative potentialThis year will bring further developments in generati

2、ve AI as organizations get to grips with it.Through this study we aimed to uncover how companies use generative AI,how much they spend on it,how its rolled out in organizations large and small,and where it makes an impact.We looked at 3,000 companies across 12industries:Automotive Consumer package g

3、oods Energy,mining,and utilities Financial services Healthcare High tech Insurance Life sciences Logistics and supply chain Manufacturing Retail and hospitality TelecommunicationsMany companies told us they are already spending significant sums of money-and are set to spend more this year.However,th

4、is pattern isnt the same across sectors.In this data book we highlight how financial services compares with the rest of thepack.4|Generative AI Radar Financial servicesExternal Document 2024 Infosys Limited Generative AI spending is steaming aheadFinancial services generative AI spending projected t

5、o more than double in the next yearFinancial services spending is set to grow by 164%in 2024 Financial services(FS)spent$1 billion on generative AI in 2023.This is projected to grow to$2.6 billion in 2024.This ranks FS behind only insurance and automotive in spending growth.Financial services genera

6、tive AI spendingExpected generative AI spending growth in 2024 by industrySpending in billions($USD)20232024164%Reported spendExpected spend$0$1$2$3$1.0$2.6TelecommunicationsRetail and hospitalityManufacturingLogistics and supply chainLife sciencesInsuranceHigh techHealthcareFinancial servicesEnergy

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本文是关于生成式人工智能雷达-金融服务行业的报告。生成式AI在金融服务行业仍处于起步阶段,但企业已经开始探索其变革潜力。预计在2024年,金融服务行业的生成式AI支出将增长164%,仅次于保险和汽车行业。在所有行业中,金融服务行业对生成式AI的乐观态度最高,37%的公司认为生成式AI将对用户体验和个性化产生积极影响。然而,金融服务行业对于生成式AI的技能担忧和数据隐私安全问题的担忧也相对较高。74%的金融服务公司对自己的生成式AI管理能力有信心。在赞助方面,金融服务行业的CEO和业务部门负责人更多地赞助生成式AI项目。生成式AI在金融服务行业的治理主要由CIO或董事会领导。
"金融服务业如何利用生成式AI创造商业价值?" "生成式AI在金融服务业中的支出预计增长多少?" "金融服务业对生成式AI的影响持何种态度?"
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