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Blue Prism:2023年医疗行业报告-美国医疗机构如何采用智能自动化来强化“以患者为中心”理念?(中译版)(14页).pdf

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1、HEALTHCARE REPORT How are US Healthcare Organizations Embracing Intelligent Automation to Enhance Patient Centricity?BlueP“New technologies promise care that is available nearby or at home,support continuous self and autonomous care,and reduce friction costs between supporting stakeholders.These shi

2、fts create an imperative for stakeholders to move toward an ecosystem-based model of care.”MCKINSEY&COMPANY,MCKINSEY&COMPANY,The next wave The next wave of healthcare innovation:The evolution of healthcare innovation:The evolution of ecosystems.of ecosystems.IntroductionThe US healthcare sector face

3、s an unprecedented set of challenges and opportunities that must be addressed in the years ahead.Challenges include an aging population,growing consumerism,changes in regulation,a backlog of elective surgical procedures,and an increase in mental health cases fuelled by the stresses and strains of th

4、e pandemic.All of these put pressure on finances,as well as staff,struggling to cope with additional workloads.On the other hand,there is a huge opportunity to build on the introduction of automated processes necessitated by COVID-19 and vaccinations,which created a reluctance by patients to visit h

5、ealthcare facilities and a growing acceptance of telemedicine.Innovation is on the rise,driven by massive investments in health technology,providing a clear way forward for healthcare executives willing to transform their operations.2|BluePSS&C Blue Prism Healthcare Reportquicker,and free up clinici

6、an time for providing higherquality patient care.We believe that organizations in healthcare and other sectors are evolving into three essential and powerful components:one-third people,one-third systems and one-third digital workforce.To understand how far healthcare organizations have evolved towa

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本文主要讨论了美国医疗保健组织如何通过智能自动化来提高以患者为中心的服务。文章指出,医疗保健组织面临的挑战包括人口老龄化、消费者主义增长、法规变化、手术积压和心理健康问题增加。然而,COVID-19大流行期间自动化的引入和疫苗接种创造了远程医疗的接受度,为医疗保健创新提供了机会。 智能自动化通过自动化共享服务部门,现在被采用以改善与患者相关的流程,减少手动数据获取和清洗,提供见解。调查显示,38%的受访者将最大化财务可持续性作为未来12个月的首要任务,55%将其列为前三名。此外,84%的受访者将自动化视为释放时间以进行更多面向患者的工作的头号好处。 案例研究显示,通过智能自动化,医院可以节省大量时间和成本,例如,一家美国主要医疗保健提供者通过自动化保险索赔编码节省了58.5万美元。此外,马萨诸塞州综合医院通过智能自动化为员工节省了27.1万小时的工作时间。 总的来说,智能自动化正在帮助医疗保健组织提高效率,减少成本,并改善患者和员工的体验。
智能自动化如何帮助医疗机构提高患者满意度? 医疗机构如何通过智能自动化改善财务状况? 智能自动化如何帮助医疗机构提高运营效率?
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