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麦肯锡& BOF:2026时尚产业现状报告:奢侈品消费者洞察与运营(中译版)(65页).pdf

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1、The Stateof Fashion:Face to Face With Luxury ClientsACKNOWLEDGEMENTSThe authors would like to thank Alessandra Todesca,Giorgia Mascioli,Marie Strawczynski and Julia Swoboda for their critical roles in delivering this report.A special thanks also to the many industry experts and luxury clients who ge

2、nerously shared their perspectives during interviews.The wider BoF team has played an instrumental role in creating this report in particular,Nick Blunden,Amanda Dargan,Kate Greenway,He Jia,Vikram Alexei Kansara,Presiyana Karastoyanova,Alex Negrescu,Carlos Lopez Sanchez,Arunima Sharma,Eric Sylvers,A

3、my Vien,Robert Williams and Robb Young.We would like to thank the following McKinsey colleagues for their special contributions to the report creation:Ekaterina Abramicheva,Kabir Ahuja,Katarzyna Bakos,Magdalena Balcerzak,Pamela Brown,Tiffany Burns,Rushan Guan,Kenza Haddioui,Charlotte Jiang,Clarisse

4、Magnin,Alexandra Mondalek,Benedetta Nobili,Amaury Saint Olive,Roberta Romeo,Alice Scalco,Mona Sharak,Corinne Teschner,Alexis Wolfer,Andreas Zampouridis and Rebecca Zhang.Wed also like to thank Petra Kneile for the cover illustration and Launch Studio for the design.The State of Fashion:Face to Face

5、With Luxury ClientsCONTENTS7Executive Summary10Market OutlookChanel:How to Reengineer an Iconic Brand22DesirabilityJessica McCormack:How a Challenger Is Seizing the Jewellery Opportunity34ExclusivityUrban Jrgensen:Introducing Elite Watchmaking to New Audiences44MomentsICICLE:Capturing Interest in Ch

6、inese Brands56DiscoveryThe State of Fashion:Face to Face With Luxury ClientsImran Amed is one of the global fashion industrys leading writers,thinkers and commentators,and is founder,chief executive and editor-in-chief of The Business of Fashion(BoF),a modern media company and the authoritative voic

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1. **市场展望**:全球奢侈品市场预计2026年缓慢复苏,年增长率4-6%,至2030年美国(1300亿美元)和中国(600亿美元)为两大核心增长引擎,酒店及高端餐饮增速领先。 2. **客户分层**:高净值客户(年消费超15万美元)增长最快(5-7%),但中端客户(年消费1万-5万美元)是关键增长池,需重新吸引。 3. **情感驱动**:超60%客户将“情感连接”列为品牌吸引力首位,美国客户更注重自我认同(68%认为新锐品牌代表自我),中国客户更看重品质(45%愿为品质支付全价)。 4. **体验与渠道**:中国客户依赖实体店体验,美国客户偏好旅行/文化体验;AI和二手渠道影响力上升,美国59%高净值客户常购二手奢侈品。 5. **战略优先**:品牌需强化情感叙事、拓展中端客户体验、从“限制供应”转向“奖励忠诚”,并管理AI/二手渠道的品牌叙事。
奢侈品如何重燃增长? 客户为何转向新品牌? 中国市场有何新趋势?
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