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皮尤研究中心:2026年美国民众与人工智能调研报告:聊天机器人、智能设备及 AI 影响认知(英文版)(83页).pdf

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1、 FOR RELEASE JUNE 17,2026 Americans and AI 2026:Chatbots,Smart Devices and Views on Impact More Americans are using chatbots,and some are adopting AI summaries and smart speakers.But views about AI and how fast its advancing tilt negative even for younger adults BY Jeffrey Gottfried,William Bishop,M

2、onica Anderson,Michelle Faverio,Eugenie Park and Colleen McClain FOR MEDIA OR OTHER INQUIRIES:Jeffrey Gottfried,Associate Director,Internet and Technology Research Monica Anderson,Director,Internet and Technology Research Haley Nolan,Communications Manager 202.419.4372 www.pewresearch.org RECOMMENDE

3、D CITATION Pew Research Center,June 2026,“Americans and AI 2026:Chatbots,Smart Devices and Views on Impact”1 PEW RESEARCH CENTER www.pewresearch.org About Pew Research Center Pew Research Center is a nonpartisan,nonadvocacy fact tank that informs the public about the issues,attitudes and trends shap

4、ing the world.It does not take policy positions.The Center conducts public opinion polling,demographic research,computational social science research and other data-driven research.It studies politics and policy;news habits and media;the internet and technology;religion;race and ethnicity;internatio

5、nal affairs;social,demographic and economic trends;science;research methodology and data science;and immigration and migration.Pew Research Center is a subsidiary of The Pew Charitable Trusts,its primary funder.Pew Research Center 2026 2 PEW RESEARCH CENTER www.pewresearch.org About this research Th

6、is study is Pew Research Centers latest effort to explore how Americans use and view artificial intelligence(AI).The study also dives into who uses chatbots and has smart home devices with AI features.It also explores what impact people think AI will have on society and on them,personally.Why did we

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1. **使用率上升**:49%的美国成人使用聊天机器人(ChatGPT占44%,Gemini占25%),38%的在职人士用于工作,13%用于获取新闻。 2. **智能设备普及**:35%拥有智能音箱,18%有AI门铃,11%有AI恒温器。 3. **负面主导观点**:40%认为AI对社会有负面影响,31%担忧个人受影响;67%认为AI发展过快,70%担心数据安全风险。 4. **年龄与性别差异**:18-49岁使用率更高(63%),但年轻群体(<30岁)更悲观(48%认为社会负面影响);女性更担忧AI个人影响(33% vs 男性27%)。 5. **认知与信心**:96%知晓AI,但仅20%对使用聊天机器人高度自信;非使用者主要因缺乏兴趣(60%)和隐私顾虑拒绝。
AI普及了吗? AI安全吗? AI未来如何?
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