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Worktech Academy & SPS:2026年职场现状报告:职场效能差距(英文版)(24页).pdf

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1、The State of the Workplace 2026THE WORKPLACE PERFORMANCE GAPA Report by Worktech Academy in Association with SPSAPRIL 2026040708101416182022EXECUTIVE SUMMARYINTRODUCTIONKEY FINDING 1Organisations are increasingly retaining employees through uncertainty rather than engagement.KEY FINDING 3The workpla

2、ce is a performance lever but many employees do not believe organisations are investing in the right solutions.KEY FINDING 5AI adoption is accelerating acrossthe workplace,but its impact is perceived differently across the workforce.CONCLUSIONThe workplace as an ecosystem for performance.APPENDIXMet

3、hodology.Demographics.Experts.KEY FINDING 2The biggest barrier to workplace performance is friction in everyday systems,tools and processes.KEY FINDING 4Organisations are measuring productivity through output and efficiency,while employees define performance through experience.TABLE OF CONTENTSThe S

4、tate of the Workplace 2026 The Workplace Performance Gap3EXECUTIVE SUMMARYOver the past year workplace strategy appears to have stabilised.Employees are coming into the office largely for the same reasons to collaborate,access resources and spend time with colleagues and labour markets have slowed e

5、nough to reduce employeemobility.Yet beneath this stability,a different picture is emerging.The findings from this years State of the Workplace 2026 survey,conducted with 679 office workers and executives across eight global markets,suggest that many organisations are retaining a workforce that is p

6、hysically present but psychologically disengaged.The proportion of employees who describe themselves as highly engaged has fallen from 42%in 2025 to 36%in 2026,while a quarter of employees are now either neutral or actively disengaged.To add to this,disengaged employees are staying put in their curr

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1. **员工敬业度下降**:高度敬业员工比例从2025年的42%降至2026年的36%,25%员工处于中性或消极敬业状态,因不确定性留职而非主动投入。 2. **绩效认知差异**:组织以产出、效率衡量生产力,而员工更关注专注度、工具协作及体验;23%高管无正式生产力KPI。 3. **工作场所摩擦**:最大障碍为系统工具低效(28%员工提及),58%时间耗于非核心任务(如协调、信息搜索)。 4. **AI应用分化**:75%员工使用AI,但敬业度低者更多因焦虑被动使用(61%),高敬业者则用于提升质量与创新。 5. **投资与体验脱节**:仅53%员工认为组织投资正确,42%认为专注度是生产力关键驱动,但实际环境支持不足。
员工为何不离职? 办公室如何提效? AI如何影响工作?
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