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Skift & Navan:2026年企业差旅与费用管理现状报告:优化差旅费用管控体系 释放业务增长潜力(英文版)(30页).pdf

上传人: 小*** 编号:1270819 2026-06-24 30页 7.29MB

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1、The State of Corporate Travel&Expense 2026Tableof ContentsTrends Driving Growth Through TravelObstacles Aligning T&E With Bullish Business Goals1.62.12Solutions Maximizing Artificial&Human Intelligence3.19Next Steps Optimizing T&E for Business Growth4.26Business Growth.Now.This is a goal Ive been he

2、aring a lot lately from customers,prospects,and business executives.They know that in-person meetings are key for reaching their objectives,and theyre investing accordingly.Heres the problem:Too many T&E management solutions arent evolving quickly enough to support this goal.At Navan,we use AI and o

3、ther innovations to streamline everything from traveler support to expense reconciliation,helping thousands of companies reduce costs and scale their business.Doing that effectively begins with understanding current sentiment around T&E,which is why we conduct this survey every year.We hope the resu

4、lting insights will help you reach your goals both now and in the future.Kim HamerCHIEF TRAVEL ADVISORY OFFICER,NAVAN“A Message from NavanThe State of Corporate Travel&Expense 2026Learn more at Key Themes The State of Corporate Travel&Expense 2026Deal-making has reemerged as one of the top three rea

5、sons that employees are traveling for work.T&E managers recognize the power of real-time solutions for features like expense reporting and data analysis.Hesitancy remains to alter or upgrade T&E tools;cost is this years No.1 reason for not switching.Companies could realize significant benefits by th

6、inking more holistically about their T&E ecosystems.Business travel bullishness is back,and recognition of travels importance is at an all-time high.Frustration with current T&E solutions remains high,as companies still struggle with issues like low compliance.Driving Growth Through TravelThe State

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1. **商务旅行需求激增**:90%认为面对面会议更有效,84%员工年旅行≥6次,交易促成(#2原因)和团队旅行(86%将增加)成关键趋势。 2. **核心痛点**:政策合规率停滞(80%员工偶尔违规)、手动团队预订(57%依赖线下)、报销低效(29%耗时超1小时)、数据利用率低(仅40%实时访问)。 3. **解决方案**:AI+NDC提升预订效率(88%认可NDC价值)、自动化报销(如Navan帮客户减少73%对账时间)、AI客服(76%信任AI处理简单任务)。 4. **转型阻力**:48%因成本犹豫升级工具,但77%管理者倾向一体化平台以整合政策、预订、报销与数据分析。
旅行价值几何? T&E痛点何在? 如何优化增长?
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