1、June 2026OUT-OF-HOMEDELIVERY INEUROPE 2026PUDOs and AutomatedParcel MachinesPrepared with the support of:Media partners:CONTENTS03 10232732431.Executive Summary2.Background to the Report3.Methodology and Definitions4.OOH Delivery:The Operating Backbone of First and Last Mile Logistics in Europe5.Abo
2、ut the Authors and Partners6.The European Parcel Market in Transition:Innovation,Pressure and StructuralChange7.The End of Free Home Delivery?Why 2026 Changes Everything8.OOH PUDOs and APMs9.Country Analysis 10.OOH Density Analysis 11.InPost in the UK:Building Customer Experience Advantage in a Brok
3、en-Model ParcelMarket12.Greening the Last Mile13.InPost:from Pioneer to Architect of Innovation 14.What Happens When States Add Delivery Fees to Online Orders in the US?15.The Reverse Logistics Race:Who Will Control E-commerce Returns?16.Conclusions17.Terms,Conditions,and Contact Details495567142153
4、160167172181194197EXECUTIVESUMMARYPrepared with the support ofMedia Partners:European e-commerce and parcel marketshave moved beyond the post-pandemicrebound into a more mature,competitive,and cost-pressured phase.By the end of2025,the European CEP market hadexceeded 21 billion parcels,with B2C andC
5、2X accounting for the clear majority.E-commerce remains the main structuralengine of demand:78%of EU internet usersaged 16 to 74 bought or ordered goods orservices online in 2025,compared with 62%in2015.European B2C e-commerce turnovergrew by 7%in 2024,from 784 billion to 842billion,with a further 7
6、%growth projected for2025.However,2025 was not simply a year of moreparcels,but a year of different parcels.Growthwas increasingly shaped by marketplaceflows,re-commerce,C2C marketplaces,international e-commerce,low-value imports,returns,and smaller,more frequent orders.This favours operators with d