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Qualtrics:2022年亚太地区员工体验趋势报告(英文版)(37页).pdf

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1、DATA SNAPSHOTGlobal Study:Employee Experience Trends across Asia-Pacific,2022Cecelia Herbert,Ph.D.,XMPPrincipal XM CatalystMoira Dorsey,XMPPrincipal XM CatalystTalia QuaadgrasSenior Research AssociateFebruary Copyright 2023 Qualtrics.All rights reserved.KEY FINDINGS IN THIS REPORTAs part of Qualtric

2、s global employee study,employees from 27 countries rated their current workexperience across 14 components.From this study,we were able to analyze five key performanceindicators(Engagement,Inclusion,Intent to Stay,Well-Being,and Experience vs Expectations)foremployeeexperienceacrosseachcountryandwo

3、rk levelswithineachcountry.Inthissnapshot,wesharethemetricsfromtheAsia-Pacificregion.Wefoundthat:+There is an experience gap between work levels.Individual contributors provide lower Inclusion,Well-Being,and Engagement scores than all other working levels.Frontline managers provide lowerKPI scores t

4、han higher-level employees.C-suite executives report that their experience exceeded theirexpectations at twice the rate of individual contributors,and provide an Engagement score 1.6x that ofindividual contributors.+Asia-Pacific has the lowest Inclusion score of all regions.Asia-Pacific countries pr

5、ovided anInclusion score of 70%,two points lower than the global aggregate.This lower score was driven byfewer employees agreeing that they can be themself at work and that everyone can succeed to theirfull potential nomatterwhotheyare.+One-third of the Asia-Pacific workforce intends to leave their

6、company in the next three years.Intent to stay longer than three years is lowest among New Zealand employees,at 50%,andSingaporean employees,at 56%.Thai employees are most likely to stay at their company longer than3years,with82%sayingasmuch.+Asia-Pacific employees have good working relationships.Em

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根据报告的内容,本文主要研究了亚太地区员工的体验趋势。关键点包括: 1. 亚太地区的员工体验KPI中,包容性和幸福感得分最高,分别为70%。 2. 亚太地区的包容性得分比全球平均水平低2分,是所有地区中最低的。 3. 亚太地区有1/3的员工计划在三年内离职,新西兰员工的离职意向最低,为50%,新加坡为56%。 4. 亚太地区的员工与同事之间有良好的工作关系,75%的员工认为他们有信任的关系。 5. 不同工作层次的员工体验存在差距,个人贡献者比其他所有工作层次的员工在包容性、幸福感和参与度上得分更低。 6. 亚太地区C级高管报告称,他们的体验超出预期的比例是个人贡献者的两倍,参与度得分是个人贡献者的1.6倍。
亚太员工体验差距为何? 亚太员工为何满意度低? 为何亚太员工离职意愿高?
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