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怡安(AON):2026人力资本趋势报告:在 AI 时代投资人才 推动人与技术协同发展(英文版)(100页).pdf

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1、Technology Powered.People Driven.How Humans Amplify Outcomes in the Age of AI2026 Human Capital Trends StudyAbout the Report and Data Methodology 3Foreword Byron Beebe CEO,Human Capital 4Executive Summary 5The Authors 8Chapter 1:AI Implementation has Gone Mainstream;AI Readiness has Not 9Chapter 2:I

2、nvesting in People is the Ultimate Advantage in the Age of AI 21Chapter 3:Turn Investment into Impact:EVPs are Powering Meaningful Change 35Chapter 4:Conclusion 48Chapter 5:Geographical Overviews 50Global 51Australia 53Brazil 55Canada 57China 59Colombia 61Germany 63Contents2Hong Kong 65India 67Irela

3、nd 69Italy 71Malaysia 73Mexico 75Netherlands 77Nordics 79Philippines 81Poland 83Portugal 85Singapore 87Spain 89Trkiye 91U.A.E.93UK 95U.S.A.97Participant Figures 99About the Report&Data MethodologyAbout the Report and Data MethodologyAbout the ReportThis study is based on findings from Aons 2026 Huma

4、n Capital Trends survey and insights from Aons team of human capital specialists.It is designed to equip senior business,human resources and people leaders with insights into todays organizations,their workforces and the human capital strategies required to optimize talent and strengthen performance

5、.Thank you to our team of human capital thought leaders who contributed.Data MethodologyFrom November 2025 to January 2026,Aon conducted a Human Capital Trends survey.2,361 board directors and senior business and people leaders from organizations worldwide shared their perspectives on a range of hum

6、an capital topics.The global survey spanned 62 geographies,including 23 with samples of 30+participants(our threshold for statistical significance),across a range of industries.North America(NA)geographies had total responses from 697 participants across Canada(88)and the United States of America(U.

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1. **AI普及与人才准备不足**:73%组织已部署或试点AI,但仅18%多数员工参与AI再培训;28%有AI治理机制,仅35%以员工技能提升为AI核心目标。 2. **人类技能仍是核心竞争力**:未来三年关键技能前三为适应性(1)、领导力(2)、数字素养(3);84%认为需强化软技能。 3. **EVP(员工价值主张)驱动影响**:仅19%组织有清晰且被理解的EVP;此类组织在员工福祉(49% vs 15%)、性别退休储蓄(35% vs 14%)等方面表现更优。 4. **数据与个性化需求缺口**:仅12%高管使用高级分析工具,33%提供定制化福利(72%员工认为重要);AI可提升沟通效率(如36%计划用AI分析员工情绪)。
AI如何重塑职场? 人才投资如何见效? EVP如何驱动变革?
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