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1、Seventh EditionInsights from 4,050 sales pros on driving growth with AI and agents.Stateof SalesThe big reveal in this years“State of Sales?”Sales teams use agents to transform every stage of the sales cycle,from prospecting to closing.And 94%of sales leaders with agents say theyre essential to grow
2、th.Its certainly been true for me.To give just one example:At Salesforce,we use agents to work all our untouched leads.We used to let these leads fall to the floor like sawdust.Now,agents sweep them up and sift for gold.In four months,agents contacted 130,000 leads and created 3,200 opportunities.Ne
3、xt year we believe these numbers will be 10 x higher.Ask almost any sales leader for their favorite agent story,and youll hear something different,and just as amazing.At a time when sales teams are feeling the squeeze from rising customer expectations and capacity limitations,sellers are driving gro
4、wth with the power of humans and AI together.Keep reading to discover how the best teams plan to stay on top in 2026.Adam AlfanoExecutive Vice President,SalesSalesforceForewordSALESFORCESTATE OF SALES,7TH EDITION02Salesforce Research provides data-driveninsights to help businesses transform how they
5、 drive customer success.Browse all reports at icons:Getty images Single Sample Group4,050 sales professionals surveyed in 22 countriesWhat Youll Find in This ReportFor the seventh edition of the“State of Sales”report,Salesforce surveyed 4,050 sales professionals to learn more about:AI agent adoption
6、,use cases,and benefits Data considerations to improve agent outcomes Key revenue models for driving growth Tactics to improve the sales rep experienceData in this report is from an anonymous survey conducted from August through September,2025.All respondents are third-party panelists.Due to roundin