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麦肯锡:元宇宙:驱动移动出行领域的未来发展(英文版)(9页).pdf

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1、Automotive&Assembly PracticeThe metaverse:Driving value in the mobility sectorAlthough a fully immersive,interconnected metaverse remains years away,mobility stakeholders can already capture real business value from the technologies designed to enable it.This article is a collaborative effort by Ker

2、sten Heineke,Hamza Khan,Timo Mller,Dennis Schwedhelm,Shivam Srivastava,and Felix Ziegler,representing views from McKinseys Automotive&Assembly Practice.January 2023 Jason marz/Getty ImagesRiding in a car is a very physical experience,from gripping the steering wheel to pressing down the gas pedal to

3、 feeling a jolt if the vehicle suddenly stops.One day,people may experience these same sensations by taking a virtual ride in the metaversethe next iteration of the internet in which people can immerse themselves in a digital world that closely mimics reality.The full-fledged metaverse will likely r

4、equire at least five to ten years to materialize,but stakeholders in the mobility sector can already capture real business value from the“proto-metaverse.”This early incarnation relies on spatial computing and extended reality(XR),which is an umbrella term that includes augmented reality(AR),virtual

5、 reality(VR),and mixed reality(MR).The proto-metaverse has already enhanced both sales and operations within the mobility sector,and many leading OEMs and other stakeholders are launching metaverse initiatives to explore their benefits to the core business.This article examines how selected technolo

6、gies,available today or in the near future,can help expand and diversify revenue streams in the mobility sector,enhance brand loyalty,improve customer experience,and optimize production.(For a more comprehensive look at current and future technologies,see sidebar“Mobility moves toward the metaverse.

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本文主要探讨了汽车行业如何从元宇宙技术中获取商业价值。文章指出,虽然完全沉浸式的元宇宙还需数年时间才能实现,但汽车行业的利益相关者已经可以从早期版本的元宇宙中获取实际的商业价值。 1. 销售和运营方面,元宇宙技术已经提高了汽车行业的销售和运营效率。例如,一些领先的原始设备制造商(OEM)和其他利益相关者正在启动元宇宙项目,以探索其对核心业务的好处。 2. 消费者体验方面,元宇宙技术可以增强品牌忠诚度,改善客户体验,并扩大和多样化收入来源。例如,OEM可以通过让潜在的汽车买家参与高度逼真的虚拟赛事来提高品牌知名度。 3. 生产方面,元宇宙技术可以优化生产过程。例如,宝马正在使用Nvidia的Omniverse平台来规划一个新工厂,其中人和机器人将紧密合作,工程师将在共享的虚拟空间中协作。 4. 维护和维修方面,元宇宙技术可以用于培训汽车技术人员,并指导他们完成车辆的维修过程。例如,戴姆勒卡车北美公司最近进行了一项试点,使用增强现实技术在其经销商处为服务技术人员提供分步培训和指导。 总的来说,虽然完全沉浸式的元宇宙还需数年时间才能实现,但汽车行业的利益相关者已经可以从早期版本的元宇宙中获取实际的商业价值。
汽车行业如何利用元宇宙技术提升销售和运营? 元宇宙技术如何帮助汽车制造商优化设计和生产流程? 元宇宙技术如何改善汽车维修和客户服务体验?
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