1、KPMG.Make the D 2025 HealthcareCEO OutlookForeword Throughout this report,“we”,“KPMG”,“us”and“our”refers to the global organization or to one or more of the member firms of KPMG International Limited(“KPMG International”),each of which is a separate legal entity.Will AI save the healthcare sector?In
2、 more recent years,especially since the global pandemic,the outlook for the sector has seemed bleak.Growing workforce shortages,rising demand,stretched budgets and concerns about cyber-attacks and the next pandemic should loom large on CEOs minds.Yet our survey suggests that most sector leaders beli
3、eve that AI and digitalization will deliver the panacea to their problems.And in many ways,it will.Properly implemented and fully adopted,AI and digitalization could help fill those workforce gaps and unlock significant productivity across the care continuum.It could deliver valuable cost savings an
4、d allow professionals to focus on higher value activities.It could help drive ESG objectives and build supply chain resilience.Yet much depends on how these new technologies are embraced and integrated.Our survey suggests that most healthcare organizations are ill-prepared to make the most of the op
5、portunity.Data is self admittedly in bad shape.Systems are fractured.Care is delivered in siloes.Change management seems an afterthought.Employee engagement and patient experience often rank at the bottom of the agenda.Healthcare CEOs will need to work differently and at pace if AI is to save the se
6、ctor.In this report,KPMGs global network of healthcare professionals explores the results of a recent survey of 110 healthcare CEOs from around the world.While the differences between national healthcare sectors are significant,this survey reveals that many of the challenges and opportunities are un